Iternity provides cutting-edge technological solutions that will help your business to operate smoothly and efficiently. Based in Fulham, west London, we place particular emphasis on providing a personal, tailored service, where there is continual interaction between our staff and the client. We have been providing outsourced desktop and network management support since 2001, and currently support a number of clients throughout the city.

With Iternity, you are assured a high level of expertise and a friendly and reliable service that will help you solve all of your system problems. Call us on 020 7731 9107 or e-mail us to discuss a support plan that suits you.

We also provide a wide range of other IT-related services, including web design and implementation, database development, integration of websites and applications, internet connections and security solutions.
Let us worry about looking after your systems while you concentrate on running your business!

We are proactive in our approach to IT, which means checking backups, disks and disk space, ensuring that any server errors are acted upon as well as general housekeeping.

Why us? Iternity understands that every business is unique, and because of this we offer support options that can be personally tailored to suit your IT needs. Our standard support contract gives the customer a guaranteed time that Iternity will respond to a request for support. The standard on-site response is four hours, although for critical devices, this can be much faster. Through the use of remote access, most responses and resolutions occur within a matter of minutes. By using remote access and online monitoring, we are immediately informed if any problem occurs.
We also provide a pay-as-you-go support option that means you don’t have to worry about binding long-term contracts.


Our standard contract includes:
  • on-site, telephone/online helpdesk and remote support
  • implementation of service packs released by Microsoft, Apple and
  • application of standard software updates
  • reassurance that virus scanners are kept up to date
  • priority response times and preferential treatment compared with non-contract customers
  • disaster recovery infrastructure (Servers/PCs/Macs)
  • monitoring

Each of our support contracts contains an SLA (Service Level Agreement) that outlines the roles and responsibilities of both parties. All of our engineers are covered by Public and Employers’ Liability Insurance, as well as Professional Indemnity Insurance.