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  <channel>
    <title>support forum</title>
    <link>http://www.iternity.co.uk/phorum/index.php</link>
    <description><![CDATA[]]></description>
    <language>en</language>
    <pubDate>Fri, 21 Nov 2008 01:20:59 +0100</pubDate>
    <lastBuildDate>Fri, 21 Nov 2008 01:20:59 +0100</lastBuildDate>
    <category>support forum</category>
    <generator>Phorum 5.1.22</generator>
    <ttl>600</ttl>
    <item>
      <title>[DEVELOPMENT] My beloved,</title>
      <link>http://www.iternity.co.uk/phorum/read.php?6,28,42#msg-42</link>
      <author>Mrs.Rose Nkama</author>
      <description><![CDATA[My beloved,

 

I am Mrs. Rose Nkama.I was married to late Mr.Nkama,The CEO Veekrol Link Ltd London United Kingdom, a seasoned contractor in England.Before he died in the year 2006. We were married for eleven years without a child. He died after a brief illness. After his death I decided not to re-marry or get a child outside my matrimonial home.
 
When my late husband was alive, he deposited the sum of €4.3 EURO (four million three hundred Thousand EURO) with a security company . My Doctor told me that I would not last for the next three months due to cancer problem. Having known my condition I decided to donate this Funds to better the lives of the less privileged. I need honest and trust Worthy Individual that will utilize this money in accordance with my Instruction. I want the funds to be used in funding religious organizations,Orphanages and less privileged propagating the word of God. I took this decision because I don't have any child that will inherit this money and my husband relatives are very unkind to me and I Don’t want my husband’s hard earned money to be misused. I am not afraid of death Hence I Know where I am going. I know that I am going to be in the bosom of the Lord.
 
Exodus 14 VS 14 says that the lord will fight my course and I shall Hold my peace. I speak French and little English in case you want a Telephone Communication in this regard. As soon as I receive your reply I shall Give you the contact of the security company, and my companies. For legitimacy,I Will also issue you a letter of authority that will empower you as the Original-beneficiary of this fund. I want you to always pray for me, any Delay in your reply will give me room in sourcing for another individual For this same purpose. You can contact me with rosenkama01@yahoo.fr for security measures.

 

Thanks,
Yours Sincerely,
Mrs. Rose Nkama]]></description>
      <category>DEVELOPMENT</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?6,28,42#msg-42</guid>
      <pubDate>Fri, 21 Nov 2008 01:20:59 +0100</pubDate>
    </item>
    <item>
      <title>[DEVELOPMENT] Re: Using PHP mailer to send emails</title>
      <link>http://www.iternity.co.uk/phorum/read.php?6,28,41#msg-41</link>
      <author>nkemjika ih</author>
      <description><![CDATA[http://www.iternity.co.uk/phorum/read.php?6,28]]></description>
      <category>DEVELOPMENT</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?6,28,41#msg-41</guid>
      <pubDate>Mon, 17 Nov 2008 06:23:53 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: Resetting LaCie Ethernet HD (EDmini) to its default settings</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,20,40#msg-40</link>
      <author>Laenen</author>
      <description><![CDATA[Got the same problem. Cant turn the disk off. Tried to do it with disconnecting the powercable. Got the edmini blinking but it never stopt so i eventualy cut off power again.]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,20,40#msg-40</guid>
      <pubDate>Sat, 08 Nov 2008 15:28:11 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: DRAFT watermark printing problems in Office Word 2007 (D A T / R F on pages)</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,32,39#msg-39</link>
      <author>Jeffrey Chen</author>
      <description><![CDATA[Uncheck the &quot;Semitransparent&quot; box in the Watermark does print out watermark correctly; however, it brings greater problem for me.
 
I normally insert section break to every page of my word files for discontinuous of footers (different version numbers and dates).  When I uncheck the &quot;Semitransparent&quot; box in the Watermark, all the discontinued headers are disappeared.  Funny thing is the Footer still exist.  I repeat again, the headers disappeared on those pages with discontinued Footers.  Can anyone tell me how can I insert the watermark and have the watermark print out correctly when I have footers and headers?

Thanks,

Jeffrey]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,32,39#msg-39</guid>
      <pubDate>Thu, 30 Oct 2008 17:26:29 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: DRAFT watermark printing problems in Office Word 2007 (D A T / R F on pages)</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,32,38#msg-38</link>
      <author>Peggy</author>
      <description><![CDATA[That works...but you have to do it every single time! Is there a way to deselect the semitransparent for every and all docs?]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,32,38#msg-38</guid>
      <pubDate>Wed, 29 Oct 2008 23:45:33 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: Resetting LaCie Ethernet HD (EDmini) to its default settings</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,20,37#msg-37</link>
      <author>Daren</author>
      <description><![CDATA[Hi,

My EDMini when switched on simply spins the drive and I can't turn it off using the blue power button so can't do the above reset procedure.

Any ideas?

Cheers

Daren]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,20,37#msg-37</guid>
      <pubDate>Wed, 29 Oct 2008 22:35:39 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: Resetting LaCie Ethernet HD (EDmini) to its default settings</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,20,36#msg-36</link>
      <author>Eugenio</author>
      <description><![CDATA[iternity Wrote:
-------------------------------------------------------
&gt; In order to reset LaCie Ethernet Hard Drive
&gt; (EDmini) please follow this procedure.
&gt; 
&gt; Read this entire message before trying to reset
&gt; the drive.
&gt; 
&gt; 1. Switch OFF your Ethernet disk – PRESS AND HOLD
&gt; DOWN THE POWER BUTTON (~5seconds)
&gt; 
&gt; 2. Switch ON your Ethernet disk but HOLD DOWN the
&gt; power button. After a few seconds (~15seconds) the
&gt; button's LED should begin blinking.
&gt; 
&gt; 3. RELEASE the button. Quickly after having
&gt; released the button (~3seconds), its LED will
&gt; continue to blink but with a different rhythm.
&gt; 
&gt; 4. PUSH the power button again and HOLD IT down. A
&gt; few seconds after having pushed the button, its
&gt; LED will continue to blink but with a third
&gt; different rhythm.
&gt; 
&gt; 5. You can now release the button. At this stage,
&gt; your device should have been configured back to
&gt; its factory default settings.
&gt; 
&gt; IMPORTANT NOTE : Your files are not be deleted
&gt; during this reset. To retrieve data: Recreate the
&gt; exact same shares and you had on the drive. The
&gt; EDmini will detect that the created share
&gt; corresponds to an already existing folder and then
&gt; will associate the both components.
&gt; 
&gt; Also try to access the web admin page. If you
&gt; can't get to that after the reset, then please
&gt; contact your reseller directly for assistance in
&gt; obtaining warranty service. Resellers are able to
&gt; book a return for you by logging into the Reseller
&gt; Zone on LaCie website.
&gt; 
&gt; LaCie repair process does not retain data on
&gt; drives. If you need to get the data recovered, you
&gt; will need to send the drive in to a professional
&gt; recovery company.


could this hard reset be used to initialize a new hard drive in edmini ? 
could i buy a new (bigger) harddrive, and place it in the edmini case, hard reset it, and use is as new shared drive ?]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,20,36#msg-36</guid>
      <pubDate>Sun, 19 Oct 2008 19:43:22 +0200</pubDate>
    </item>
    <item>
      <title>[NETWORK] Re: ADSL Fault Finding</title>
      <link>http://www.iternity.co.uk/phorum/read.php?8,2,35#msg-35</link>
      <author>sailor</author>
      <description><![CDATA[how i can speedup my download speed rate.]]></description>
      <category>NETWORK</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?8,2,35#msg-35</guid>
      <pubDate>Wed, 30 Jul 2008 21:30:16 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Re: DRAFT watermark printing problems in Office Word 2007 (D A T / R F on pages)</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,32,34#msg-34</link>
      <author>K McCoy</author>
      <description><![CDATA[OH THANK YOU!!  That was driving me BATTY!]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,32,34#msg-34</guid>
      <pubDate>Tue, 17 Jun 2008 18:10:43 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Disabling faulty (built-in) Airport card on iMac G5</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,33,33#msg-33</link>
      <author>iternity</author>
      <description><![CDATA[There may be a number of reasons why Mac does not boot up even with a freshly reinstalled system. 
This usually indicates a hardware problem. 
This particular case applies to iMac G5 20-inch with faulty AirPort card built-in into the logic board so it cannot be replaced.
Faulty AirPort results in the system not being able to boot up properly in other than Safe/Single User mode.
The only solution seems to be the logic board replacement which is quite costly.
Some users may want sacrifice the WiFi facility and keep using the computer wired (on Ethernet port). 
There is no such option like disabling Airport Card permanently so the iMac becomes very difficult and almost impossible to work on.

There is a quite “nasty” but effective work around to this problem.
In general the kernel AirPort extensions have to be renamed or moved to a different location.

In order to achieve that please follow the steps below:
Please note that you do it on your own risk and we cannot be held responsible for any hardware/system failures that may occur.
If you are not familiar or comfortable with the command line please do some additional reading before continuing.

1. Start computer in Safe Mode (Press Shift key on start up)
2. Open Terminal (Applications/Utilities) 
3. Make sure you have root permissions (su | password)*
4. Go to (cd /System/Library/Extensions/)
5. Move two files (AppleAirPort.kext and AppleAirPort2.kext ) out of that folder to a safe location.
i.e. (mv AppleAirPort.kext /Users/)

The same for the second file.


Restart the computer. It should boot up in normally.

* Before you can use the root mode it has to be switched on.
Go to Applications/Utilities

Open NetInfo Manager
Remove padlock so you can apply the changes

In NetInfo go to Security (top menu bar) and click Enable Root User
apply password and REMEMBER it.]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,33,33#msg-33</guid>
      <pubDate>Thu, 29 May 2008 10:25:58 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] DRAFT watermark printing problems in Office Word 2007 (D A T / R F on pages)</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,32,32#msg-32</link>
      <author>iternity</author>
      <description><![CDATA[DRAFT watermark printing problems in Office Word 2007 (D A T / R F on pages)

Trying to get a watermark of &quot;DRAFT&quot; to print on every page, what I get is on alternate pages is the letters D A T and on the next page the letters R F on the next. This continues on every page. Is there anyway to get the entire word to print on every page? 

When I check print preview it shows the complete word.
It doesn't matter what printer I use in the office it does it on all of them.

sollution:
In the Printed Watermark dialog, clear the check box for &quot;Semitransparent.&quot;

Done!]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,32,32#msg-32</guid>
      <pubDate>Fri, 04 Apr 2008 12:29:15 +0200</pubDate>
    </item>
    <item>
      <title>[SERVER] SBS 2003 shutting down. Event log shows “This computer must be configured as a domain controller”</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,31,31#msg-31</link>
      <author>iternity</author>
      <description><![CDATA[Have you ever wanted to use your license of Microsoft Small Business Server, just to use the base Windows Server 2003 portion? I know, I know, there are so many advantages to having a domain and using exchange, etc... etc... etc... But what if you are reinstalling your old server to re-use as a plain workstation or just test facility behind your normal domain controller? Full featured SBS installation will cause problems in your current AD environment…

Going through the SBS install, when you skip the follow-on steps after installing Windows Server 2003 all will be fine for exactly 1 week. Then for some reason, the server will begin to shut down, hourly.

Event Viewer shows this:

&quot;This computer must be configured as a domain controller. It will be shut down in 60 minutes. To prevent this computer from shutting down, run Setup on the disk that you used to install the operating system to configure the computer as a domain controller.&quot;

See: support.microsoft.com/kb/555087

Situation: According to your MS SBS licence, you have 7 days to finish off your installation. Then, you HAVE TO install Active Directory services. If you do not install them, MS will force your server to restart every hour and NET SEND &quot;this server doesn't comply with licensing requirements&quot; across the entire network. 

Cause: There is a special service running in the system which is causing your problems. Of course, this service cannot be disabled via the MMC snap-in.

Here is the solution: 

Tools you'll need: Process Explorer from www.sysInternals.com

As you probably noticed, you have a service called SBCore or &quot;SBS Core Services&quot;, which executes the following process: C:\WINDOWS\system32\sbscrexe.exe

If you kill it, it just restarts – and if you try and stop it you are told Access Denied.

If you fire up Process Explorer, you can select the process and Suspend it, now we can start to disable the thing.

Run RegEdit32.exe and expand the nodes until you reach the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBCore

Right click this, hit permissions and give the &quot;Administrators&quot; group on the local machine full access (don't forget to replace permissions on child nodes ). F5 in regedit and you'll see all of the values and data under this key.

Select the &quot;Start&quot; DWORD and change it from 2 to 4 – this basically sets the service to the &quot;Disabled&quot; state as far as the MMC services snap-in (and windows for that matter) is concerned. 

It is good to also switch off any service recovery attempts by deleting “Failure Actions” key. This stop service recovery errors in Event logs.

Next, adjust the permissions on the file C:\WINDOWS\system32\sbscrexe.exe so that EVERYONE account is denied any sort of access to this file.

Then go back to process explorer, and kill the sbscrexe.exe process, if it doesn't restart – congratulations!

Load up the services MMC snap-in and you should find that &quot;SBS Core Services&quot; is stopped and marked as Disabled.

This should keep your server up all the times. Good Luck!
 

Source taken from: www.donnykemick.com]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,31,31#msg-31</guid>
      <pubDate>Thu, 03 Apr 2008 13:23:25 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Spooler Service will not start on Vista</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,30,30#msg-30</link>
      <author>iternity</author>
      <description><![CDATA[On Vista if the  spooler service does not work, you might have attached a network printer that is shared through a server.

Right click on My Computer

Select Manage

Double click on Services and Application

Double click on Services

Scroll down to Print Spooler and double click on it

Click on Dependencies tab

Check what dependencies the print spooler has, if any

(you may need to click on &quot;+&quot; on those dependencies to more dependencies)

Go back to the Services list

On each of the spooler dependencies, double click on it

Make sure it is set to Automatic in the Startup Type drop down menu

Now click on Start to start the service

Click OK

 

Now try and print

if you still get spooler error messages, try this


Open a Command Prompt window, found in your Start (at bottom left), and it is in the list that pops up

key the command;

       sc config spooler depend= RPCSS

 (note the space after the = but not before)

restart the print spooler

It should work now.
If you need to add the printer please add the network one shared on the server (not directly)]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,30,30#msg-30</guid>
      <pubDate>Thu, 03 Apr 2008 11:32:31 +0200</pubDate>
    </item>
    <item>
      <title>[DEVELOPMENT] Using PHP mailer to send emails</title>
      <link>http://www.iternity.co.uk/phorum/read.php?6,28,28#msg-28</link>
      <author>iternity</author>
      <description><![CDATA[$filename=&quot;emails/send_contact.html&quot;;
$fd=fopen($filename,&quot;r&quot;);
$content=fread($fd,filesize($filename));
fclose($fd);

$content = str_replace(&quot;#EMAIL#&quot;,@$_POST[email],$content);
$content = str_replace(&quot;#TEL#&quot;,@$_POST[tel],$content);
$content = str_replace(&quot;#NAME#&quot;,@$_POST[name],$content);
$content = str_replace(&quot;#COMPANY#&quot;,@$_POST[company],$content);
$content = str_replace(&quot;#PADDRESS#&quot;,@$_POST[paddress],$content);
$content = str_replace(&quot;#MESSAGE#&quot;,nl2br(@$_POST[query]),$content);			
		
$header  = &quot;From: &quot;.@$_POST[name].&quot; \n&quot;;
$header .= &quot;X-Sender: \n&quot;;
	
$header .= &quot;X-Mailer: PHP\n&quot;;
$header .= &quot;X-Priority: 1\n&quot;;
$header .= &quot;Return-Path: \n&quot;;
$header .= &quot;Content-Type: text/html; charset=iso-8859-1\n&quot;;

mail(&quot;to@email.address&quot;,&quot;SUBJECT&quot;,$content,$header);]]></description>
      <category>DEVELOPMENT</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?6,28,28#msg-28</guid>
      <pubDate>Tue, 08 Jan 2008 11:32:25 +0100</pubDate>
    </item>
    <item>
      <title>[SERVER] Vista computers run slowly when accessing network drives and domain on Microsoft SBS 2003.</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,27,27#msg-27</link>
      <author>iternity</author>
      <description><![CDATA[Before taking the following steps, please ensure that  the latest network adapter driver supplied by manufacturer has been installed on the Vista machine. 

Step One 
--------------------------------- 
Turning off auto-tuning on the Vista client may help. 
Please run the following commands on Vista computer attached to SBS 2003 domain: 

1. Go to Accessories / Command Prompt 
2. Right click Command Prompt and click Run as Administrator 
3. Type the following command and press Enter: 

netsh interface tcp set global rss=disabled 
netsh interface tcp set global autotuninglevel=disabled and reboot 

Related Articles: 
934430: Network connectivity may fail when you try to use Windows Vista behind a firewall device 
http://support.microsoft.com/kb/934430/en-us 

555912: Windows 2003 service pack 2 known issues on Small Business Server 2003 
http://support.microsoft.com/kb/555912/en-us 


Step Two 
--------------------------------- 
NOTE: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. 

256986 Description of the Microsoft Windows Registry 
http://support.microsoft.com/?id=256986 

Manually add the following registry key: 

Registry path: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System 

Value name: CopyFileBufferedSynchronousIo 
Value type: REG_DWORD 
Value data: 1 


Step Three 
--------------------------------- 
If the problem persists, please test the issue in Safe Mode with Network to see if the issue still occurs in this mode. 

Start your computer in safe mode 
http://windowshelp.microsoft.com/Windows/en-US/Help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx 




 

Tomasz Zbikowski]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,27,27#msg-27</guid>
      <pubDate>Mon, 07 Jan 2008 17:45:48 +0100</pubDate>
    </item>
    <item>
      <title>[SERVER] DHCP pointing to .mshome.net 2003 SBS issue</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,25,25#msg-25</link>
      <author>iternity</author>
      <description><![CDATA[We have recently came across a problem with RRAS interfering with DHCP server in SBS 2003. It usually causes slower than normal access to the server. Some of the workstations may not be able to access the Internet connection as well. 

Upon inspection, it came out that the DHCP configuration was somehow corrupted. The service was running, but it was leasing out weird IP address. Apart from that authorized DHCP server was defaulting to company.mshome.net. 

You cannot reconfigure the scope because it keeps telling that the old scope exists though it does not display the scope nor its associated leased addresses. 

Resolution: 
1. Disable the RRAS and restart DHCP service,
2. Close and reopen DHCP configuration panel and chose reconcile (DHCP server gets back to normal),
3. Now run the wizard for RRAS

Done!

M.]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,25,25#msg-25</guid>
      <pubDate>Tue, 20 Nov 2007 14:27:22 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Word 2007, save as .doc as default?</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,24,24#msg-24</link>
      <author>iternity</author>
      <description><![CDATA[Click your Office button, go to Word Options, and then select the Save tab. Change &quot;Save files in this format&quot;. Select the .doc format from the combo box.

Or install the compatibility pack for previous versions of office to allow them to read the .docx files. You can get it from this location:  Microsoft's Website

Options above can be applied to Excel (and possibly other office programs) as well.

M.]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,24,24#msg-24</guid>
      <pubDate>Tue, 20 Nov 2007 14:11:49 +0100</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Uninstall Mac OS X Cisco VPN client</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,23,23#msg-23</link>
      <author>iternity</author>
      <description><![CDATA[Since there is no uninstall available for the Cisco client this has to be done manually. Also, the install is done in the System root folders, so some items cannot be removed via the Mac graphical interface. They have to be removed via the terminal. You must be logged in as the root user.

Here are the steps to take (administrative access to the computer is needed).
Note that what you type in the command line is case sensitive, so items in upper case and in lower case have to be typed in as shown, otherwise they will not work properly.

1. Go to Applications -&gt; Utilities and double-click on Terminal.
2. Type cd / and hit enter.
3. Type cd /usr/local/bin and hit enter.
4. Type ls and hit enter. Check to see if vpn_uninstall is in the list results.
5. If it is, then type sudo ./vpn_uninstall and hit enter. It will bring up a second line with password written. Type in your administrator password for the computer and hit enter.
6. A prompt to confirm deletion will then come up; type yes and hit enter.
7. A second prompt will come up to confirm deletion of the Client profiles; type yes and hit enter.
8. Once the process has completed, you will get the following: &quot;Cisco Systems VPN client uninstall completed successfully.&quot;
9. Type exit and hit enter.
10. This will log you out of the Terminal.
11. Quit Terminal. 

posted by
Tomasz Zbikowski]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,23,23#msg-23</guid>
      <pubDate>Wed, 31 Oct 2007 13:24:45 +0100</pubDate>
    </item>
    <item>
      <title>[SERVER] Script-mapping the network share</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,22,22#msg-22</link>
      <author>iternity</author>
      <description><![CDATA[Here's the command: 

net use Z: \\computername\sharename password /user:domain\username /persistent:no]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,22,22#msg-22</guid>
      <pubDate>Wed, 17 Oct 2007 13:27:12 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Outlook 2003 Out of Office Assistant errors (command not found)</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,21,21#msg-21</link>
      <author>iternity</author>
      <description><![CDATA[There seem to be various causes for Out of Office Assistant errors in Outlook 2003. Note that the users can still use the OoO assistant via OWA.

If the user sees &quot;The command is not available&quot; or something like that, to change a registry key as per KB823472:

1) Close Outlook, and make sure it's really closed.
2) Run regedit and navigate to the following key:

HKEY_CURRENT_USER/Software/Microsoft/Office/11.0/Outlook/Resiliency

3) Rename Resilency to Resilency.old.
4) Start Outlook as normal, and check Out of Office Assistant.

Different issue: If Outlook claims there are not enough resources:

1) Export any rules via the Rules Wizard
2) Close Outlook, and make sure it's really closed (no icon or task running).
3) Run outlook.exe /cleanrules
4) Open the Out of Office Assistant.
5) Import rules back (if necessary). 


(taken from: jeffsheen)]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,21,21#msg-21</guid>
      <pubDate>Mon, 15 Oct 2007 12:17:15 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Resetting LaCie Ethernet HD (EDmini) to its default settings</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,20,20#msg-20</link>
      <author>iternity</author>
      <description><![CDATA[In order to reset LaCie Ethernet Hard Drive (EDmini) please follow this procedure.

Read this entire message before trying to reset the drive.

1. Switch OFF your Ethernet disk – PRESS AND HOLD DOWN THE POWER BUTTON (~5seconds)

2. Switch ON your Ethernet disk but HOLD DOWN the power button. After a few seconds (~15seconds) the button's LED should begin blinking.

3. RELEASE the button. Quickly after having released the button (~3seconds), its LED will continue to blink but with a different rhythm.

4. PUSH the power button again and HOLD IT down. A few seconds after having pushed the button, its LED will continue to blink but with a third different rhythm.

5. You can now release the button. At this stage, your device should have been configured back to its factory default settings.

IMPORTANT NOTE : Your files are not be deleted during this reset. To retrieve data: Recreate the exact same shares and you had on the drive. The EDmini will detect that the created share corresponds to an already existing folder and then will associate the both components.

Also try to access the web admin page. If you can't get to that after the reset, then please contact your reseller directly for assistance in obtaining warranty service. Resellers are able to book a return for you by logging into the Reseller Zone on LaCie website.

LaCie repair process does not retain data on drives. If you need to get the data recovered, you will need to send the drive in to a professional recovery company.]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,20,20#msg-20</guid>
      <pubDate>Mon, 15 Oct 2007 10:38:07 +0200</pubDate>
    </item>
    <item>
      <title>[NETWORK] Updating Cisco 857/877 series ADSL firmware</title>
      <link>http://www.iternity.co.uk/phorum/read.php?8,19,19#msg-19</link>
      <author>iternity</author>
      <description><![CDATA[Applies to:
Routers - Cisco 857, Cisco 876, Cisco 877, Cisco 1801, Cisco 1802

Modules - HWIC-1ADSL1, HWIC-1ADSLI, HWIC-ADSL-B/ST, HWIC-ADSLI-B/ST

To check the firmware version run the following command.

show dsl interface atm0 (atm0 will be different when using modules)

If the firmware version is lower than 3.0.10

Go to [ftp.cisco.com]

and download the most current ADSL firmware at this point it is adsl_alc_20190_3.0.10.bin

save the file to your computer rename it to adsl_alc_20190.bin

Upload it to the router either via SDM or any TFTP software and reload your router.

check that the update was successful by running show dsl interface atm0]]></description>
      <category>NETWORK</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?8,19,19#msg-19</guid>
      <pubDate>Thu, 11 Oct 2007 11:59:19 +0200</pubDate>
    </item>
    <item>
      <title>[NETWORK] CISCO IOS: How to NAT a range of ports</title>
      <link>http://www.iternity.co.uk/phorum/read.php?8,18,18#msg-18</link>
      <author>iternity</author>
      <description><![CDATA[Usually when creating NAT rules on CISCO IOS you do enter 1 command per each NAT rule:

ip nat inside source static proto 192.168.internal_IP port 81.external_IP port extendable

ex.: ip nat inside source static udp 192.168.xx.xx 49152 81.xx.xx.xx 49152 extendable

...but what it you have 4000 ports to forward??


How do I NAT a range of ports without entering a separate NAT command for each port?


Solution taken from: dslreports

The general answer to this question is that it can't be done.

However, it is possible using a technique that was actually designed for a different purpose, an IP NAT pool. Using a NAT pool means you can specify an ACL (in this case with the port range) but you use a &quot;pool&quot; of a single address and specify the rotary method.

In the example below, the IP address 192.168.1.10 is the internal address that you wish to forward the range of ports to:

view plainprint?

1. ip nat pool p2p 192.168.1.10 192.168.1.10 netmask 255.255.255.0 type rotary
2. ip nat inside destination list 100 pool p2p
3. access-list 100 permit tcp any any range 6881 6999

ip nat pool p2p 192.168.1.10 192.168.1.10 netmask 255.255.255.0 type rotary ip nat inside destination list 100 pool p2p access-list 100 permit tcp any any range 6881 6999

Iternity's comments:
Somehow it did not sort out our problems with CISCO 800 series. But please give it a try, as later I discovered that additional FW-related access-lists should be created. You need to open forwarded ports as well:
access-list 101 permit udp any host 81.xx.xx.xx eq 49152]]></description>
      <category>NETWORK</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?8,18,18#msg-18</guid>
      <pubDate>Wed, 10 Oct 2007 13:50:24 +0200</pubDate>
    </item>
    <item>
      <title>[NETWORK] BT Voyager 10V behind NAT VoIP problems</title>
      <link>http://www.iternity.co.uk/phorum/read.php?8,17,17#msg-17</link>
      <author>iternity</author>
      <description><![CDATA[when using BT VoIP services:
You may encourage FAX/Voice connection problems while NATting BT Voyager 10V device.

The 10V always shows &quot;Broadband Voice is not connected Authentication failure&quot; under Voice Basic Settings.

According to BT, service needs the following UDP router ports to be open: 2427, 2727, 5060, 30000-30002, 32000-36000, 49152-49193

While placing 10V behind the other routers, you need to forward these ranges to the BT Voyager's internal IP address. From our experience: you can skip 32000-36000 port range. Service works without it.

Check our other threads while looking for CISCO IOS commands to do that.

Good luck!

Maciek]]></description>
      <category>NETWORK</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?8,17,17#msg-17</guid>
      <pubDate>Wed, 10 Oct 2007 13:27:33 +0200</pubDate>
    </item>
    <item>
      <title>[SERVER] Moving the Data folders on SBS 2003</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,16,16#msg-16</link>
      <author>iternity</author>
      <description><![CDATA[This is the sollution from Microsoft:
SBS_MoveDataFolders.pdf
All copyright belong to Microsoft Corporation.]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,16,16#msg-16</guid>
      <pubDate>Wed, 26 Sep 2007 12:54:04 +0200</pubDate>
    </item>
    <item>
      <title>[NETWORK] SAMSUNG PBX telephone system: Adding Extension to Ring Group</title>
      <link>http://www.iternity.co.uk/phorum/read.php?8,15,15#msg-15</link>
      <author>iternity</author>
      <description><![CDATA[- Press TRSF
- Dial 200
- Dial 1234 (Passcode)
- Dial 1 to enable
- Press SPEAKER
- Dial 601
- Enter the group number you wish to change
- Press the volume + key till you get MEMBER
- Press the right-hand soft key
- Cursor will move underneath 01
- Press the volume + key till you get to one that says NONE
- Press the right-hand soft key
- Enter the required Extension No.
- Press the right hand soft key
- Press SPEAKER
- Press TRSF]]></description>
      <category>NETWORK</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?8,15,15#msg-15</guid>
      <pubDate>Mon, 24 Sep 2007 14:10:29 +0200</pubDate>
    </item>
    <item>
      <title>[SERVER] Exchange: Mialbox access rights</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,14,14#msg-14</link>
      <author>iternity</author>
      <description><![CDATA[AD/User Properties/Exchange Advanced/Mailbox rights. Add a user which should have the access.]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,14,14#msg-14</guid>
      <pubDate>Mon, 24 Sep 2007 14:04:14 +0200</pubDate>
    </item>
    <item>
      <title>[SERVER] Exchange: Send on behalf on SBS 2003</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,13,13#msg-13</link>
      <author>iternity</author>
      <description><![CDATA[On the accounth inAD, check EXCHANGE GENERAL&gt;&gt;DELIVERY RESTRICTIONS add users which may send on behalf.]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,13,13#msg-13</guid>
      <pubDate>Mon, 24 Sep 2007 14:02:24 +0200</pubDate>
    </item>
    <item>
      <title>[DESKTOP / USER] Possessed MAC</title>
      <link>http://www.iternity.co.uk/phorum/read.php?4,12,12#msg-12</link>
      <author>iternity</author>
      <description><![CDATA[Permissions is an area where things become corrupt, as well as the PRAM settings and firmware.

Here are the standard three things I do when things begin to go awry:
Resetting PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command (this may be the alt key if you have a non-mac keyboard)-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts three times.
6. Release the keys.
7. You will need to reset your computer clock after this procedure.

Resetting Open Firmware
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, O, and F. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-O-F keys. You must press this key combination before the gray screen appears.
5. A grey screen with small black type will appear.
6. Type in: reset-nvram
7. Press Return key.
8. Type in: reset-all
9. Press Return key
10. Computer will restart

Single User mode
1. Shut down the computer.
2. Turn on the computer.
3. Press and hold the Command-S keys. You must press this key combination before the gray screen appears.
4. A long stream of white type on a black screen will appear.
5. When the streaming text stops type in: sbin/fsck -fy
making sure there is a space is between the k and the hyphen.
6. Press Return key.
8. More white type will appear. This can go on for some time, especially if the computer has a problem.
When this stops the final text will either read &quot;The volume Macintosh_HD (or whatever the HD is called) appears to be okay or it will report that a fault has or has not been repaired.
9. Type in reboot
10. Computer will restart

I won't go into what these various start-up commands fix, but all flush out bad things or reset system and hardware settings that may be corrupt.

And...
Your computer's battery.
If you have never replaced the lithium battery - which provides power to the Parameter memory (computer clock for example) when your computer is powered down - it may be time to do so. If the computer time is off, then it is almost certain the battery has died.]]></description>
      <category>DESKTOP / USER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?4,12,12#msg-12</guid>
      <pubDate>Mon, 24 Sep 2007 13:41:57 +0200</pubDate>
    </item>
    <item>
      <title>[SERVER] Implementing the Change Password feature with Outlook Web Access</title>
      <link>http://www.iternity.co.uk/phorum/read.php?7,11,11#msg-11</link>
      <author>iternity</author>
      <description><![CDATA[This article was previously published under Q297121
Important This article contains information about how to modify the registry. Make sure you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
On This Page
SUMMARY
MORE INFORMATION
How to configure the IISADMPWD virtual directory
Enable and hide the Change Password button in Outlook Web Access
Usage scenarios
Exchange 2000 in front-end and back-end configurations
Troubleshooting
SUMMARY
This article discusses how to implement the Change Password feature in Microsoft Outlook Web Access (OWA) to allow OWA users to change their domain passwords. This article also describes some of the common troubleshooting scenarios in which you might use this feature.

The Change Password feature is provided by Microsoft Internet Information Services (IIS). The Change Password feature is not specific to Microsoft Exchange Server. This feature in IIS is implemented through the IISADMPWD virtual directory. In Microsoft IIS 5.0 and in Microsoft IIS 6.0, you must manually create and configure this virtual directory. In Microsoft IIS 4.0, this virtual directory is created by default, but it must be manually configured.

Back to the top
MORE INFORMATION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require you to reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Back to the top
How to configure the IISADMPWD virtual directory
A Secure Sockets Layer (SSL) certificate is required to use the Change Password feature with Outlook Web Access. This is true for all versions of Exchange Server. When you use the Change Password feature with SSL, the communication is encrypted. OWA uses HTTPS requests to access the Change Password feature.

To configure SSL, you must obtain a server certificate for the Web server. You can use Microsoft Certificate Server or a third-party certificate server. You obtain a Web server certificate that IIS uses to enable SSL. For additional information about how to obtain and install an SSL certificate, view the following IIS Help topics:
• Obtain an SSL Certificate
• Configure SSL
For more information about how to use certificates with IIS and with Exchange Server, click the following article numbers to view the articles in the Microsoft Knowledge Base:
228821 (http://support.microsoft.com/kb/228821/) Generating a certificate request file using the Certificate Wizard in IIS 5.0
228836 (http://support.microsoft.com/kb/228836/) Installing a new certificate with Certificate Wizard for use in SSL/TLS
234022 (http://support.microsoft.com/kb/234022/) Configuring Exchange OWA to use SSL
320291 (http://support.microsoft.com/kb/320291/) Turning on SSL for Exchange 2000 Server Outlook Web Access
823024 (http://support.microsoft.com/kb/823024/) How to use certificates with virtual servers in Exchange Server 2003
Note If you are using Exchange front-end servers in your environment, SSL should only be enabled on these servers. In a single-server environment, SSL needs to be enabled on the Exchange server itself.

The following values are options for the PasswordChangeFlags setting:
• 0: Requires password change by SSL
• 1: Allows password change by non-secure ports
• 2: Disables password changes
If you are using an off-loaded SSL configuration, an SSL accelerator, you can change this value to &quot;1.&quot; To do so, follow these steps:
1. On the IIS/OWA server, click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following command, and then press the Enter key.

cd \:inetpub\AdminScripts


For example: cd c:\inetpub\AdminScripts
3. The command prompt returns. Now type the following command:

adsutil.vbs set w3svc/passwordchangeflags 1


The value &quot;1,&quot; per the list that was provided earlier in this article, allows the Change Password functionality by using non-secure ports.
Before configuring the Change Password feature, make sure that the following fixes have been applied to all Exchange servers:
• For Windows 2000 (All versions of Exchange)
831047 (http://support.microsoft.com/kb/831047/) FIX: You experience various problems when you use the Password Change pages in IIS 5.0
• For Windows 2003 (All versions of Exchange)
833734 (http://support.microsoft.com/kb/833734/) FIX: You experience various problems when you use the Password Change pages in IIS 6.0


Note The files from this hotfix are included in Microsoft Windows Server 2003 Service Pack 1 (SP1).
To configure the IISADMPWD virtual directory, do the following:
1. Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
2. Right-click the default website, point to New, and then click Virtual Directory.
3. In the Virtual Directory Creation wizard, type IISADMPWD in the Alias box, and then click Next.
4. In the Directory box, type :\winnt\system32\inetsrv\iisadmpwd or the location where your hard disk is your default hard disk, and then click Next.
5. Verify that only the Read and Run script check boxes are selected, such as the ASP check box, click Next, and then click Finish.
6. Verify that the IISADMPWD virtual directory has only basic authentication set and, if you use Windows 2003/IIS 6.0, verify that the application pool is set to ExchangeApplicationPool.
In Internet Information Server (IIS) 4.0 and in Internet Information Services (IIS) 5.0, the Change Password functionality is handled through an ISAPI extension, Ism.dll. This component has been removed from Internet Information Services versions 5.1 and 6.0, and the Change Password functionality has been modified to use Active Server Pages (ASP). A package that can be downloaded has been created to deliver this ASP functionality for servers that are running IIS 5.0 on Microsoft Windows 2000 Server Service Pack 3 (SP3) or for servers that are running IIS 4.0 on Microsoft Windows NT 4.0 Server Service Pack 6a (SP6a).

Note This package has been tested and it has been approved for use with Microsoft Exchange Server 5.5 and with Exchange 2000 Server Outlook Web Access. Because OWA references these files with an .htr extension, if you manually rename the files, OWA cannot use the change password functionality. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
331834 (http://support.microsoft.com/kb/331834/) Change password functionality replaced with Active Server Pages

Back to the top
Enable and hide the Change Password button in Outlook Web Access
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Note This registry value must be enabled on both front-end and back-end servers.

For Exchange 2000 Server and for Exchange Server 2003, you can use the registry to show or hide the Change Password button. To do this, follow these steps.
1. Start Registry Editor, and then locate the following registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb
2. If an OWA key is not present under MSExchangeWeb, click the Edit menu, click New, and then click Key to add a new key named OWA.
3. Locate the DisablePassword value and change the data to &quot;0.&quot; If this value is not present, click the Edit menu, click New, click DWORD_Value to add the following value to the OWA registry subkey if you want the Change Password button to appear:

Value name: DisablePassword
Value type: REG_DWORD
Data: 0

If you want to hide the Change Password button, change the DisablePassword value data to &quot;1.&quot;
4. Stop and then restart the Exchange Information Store Service and the IIS Admin Service. This stops and restarts the World Wide Web Publishing Services (W3SVC). In an Exchange 2000 Server environment, restarting the IIS Admin Service restarts the Microsoft Exchange System Attendant and the Microsoft Exchange Information Store.
5. Make sure that you all the dependent services that you require are restarted, such as IMAP4, POP3, Microsoft Exchange Routing Engine, W3SVC, MTA Stacks.
To remove the Change Password button in Outlook Web Access for Exchange Server 5.5, follow these steps :
1. Locate the Constant.INC file. This file is typically found in the Exchsrvr\Webdata\USA (or language required) directory on the Outlook Web Access server.
2. Under the Administrative Settings section, and then locate the following line:

fEnablePasswordMenu=True

3. Replace this line with the following text:

fEnablePasswordMenu=False

4. On the File menu, click Save, and then close the file.
5. To verify, start the Internet browser on the Outlook Web Access server. The Change Password button no longer appears.

Back to the top
Usage scenarios
Exchange 2000 in front-end and back-end configurations
If you use a front-end server, you must configure the IISADMPWD virtual directory and SSL on the front-end server. If there are multiple front-end servers in your environment, SSL and the IISADMPWD virtual directory must be configured on each server.

Note The only case where configuring this feature is recommended on a back-end server is in a single Exchange Server environment. In this environment, Internet users access Outlook Web Access on the back-end server directly.

However, if a front-end server is used and you want to enable this feature on the back-end Exchange Server computers, be cautious in how you implement SSL requirements on the back end. Specifically, make sure that you do not require SSL on the Exchange, Public, ExchWeb, Exadmin virtual directories, or on any Mailbox or Public Folder virtual roots on the back-end server. If this is set, the front-end server cannot communicate with a back-end server.

Microsoft requires SSL on the IISADMPWD virtual directory.

While the Change Password feature is independent of Outlook Web Access, it must be implemented on the server that the client interacts with directly. This server is typically the front-end server. However, the Change Password URL that OWA exposes on the Options page is generated on the back-end server. Therefore, the file extension that is .htr or .asp is dictated by the version of IIS on the back-end server rather than the file set that exists on the front-end server. A “Page not found” or 404 error may occur when a user attempts to change their password through OWA. This issue is described further later in this article.

The following table lists the file to be referenced. The table is based on the version of Windows on the back-end server:
Back-end Exchange 2000 Windows 2000 SP4 Back-end Exchange 2003 Windows 2000 SP4 Back-end Exchange 2003 Windows 2003
Front-end Exchange 2000 Windows 2000 SP4 Aexp2b.htr Not supported Not supported
Front-end Exchange 2003 Windows 2000 SP4 Aexp2b.htr Aexp2b.htr Aexp2b.asp (See Note later in this article) **
Front-end Exchange 2003 Windows 2003 Aexp2b.htr (See Note later in this article) * Aexp2b.htr (See Note later in this article) * Aexp2b.asp
* When the back-end server is Windows 2000 (IIS 5.0) and the front-end server is Windows 2003 (IIS 6.0), users who attempt to change their password through Outlook Web Access (OWA) will get a 404 or a “Page not found” error message in their browser. This error message appears because the URL that is generated by the back-end server points to the Aexp2b.htr file. However, this file does not exist by default on a Windows 2003 front-end server. Therefore, you must copy the appropriate set of files to the front-end server and configure the front-end server to handle these files correctly.

To do this, follow these steps:
1. At the command prompt on the front-end server, change to the %windir%\system32\inetsrv\IISADMPWD directory. Type the following:

copy Aexp2b.asp Aexp2b.htr

2. Add a Script Mapping for the .htr extension on the front-end server.
• In the ISM browse to the IISADMPWD virtual directory that you created, right-click to select the properties.
• On the Virtual Directory tab, click Configuration.
• On the Mappings tab, click Add.
• Add a Script Mapping with the following criteria:
Executable: %windir%\system32\inetsrv\asp.dll
Extension: .htr
Limit to: GET,POST
Leave “Script engine” and “Verify that file exits” checked.
This is similar to the issue that is mentioned earlier in this section. However, in this particular case, the Windows 2003 back-end server pushes a URL that ends in Aexp2b.asp that does not exist on the Windows 2000 front-end server. The solution is to copy the appropriate set of files to the front-end server as follows:
1. From a command prompt on the front-end server, change to the %windir%\system32\inetsrv\iisadmpwd directory
2. Type the following command:

copy Aexp2b.htr Aexp2b.asp



Note For this solution to work Windows 2000 SP4 must be applied to this server prior to performing the copy command that is described earlier in this section.
Note The steps are the same for clustered Exchange servers. When front-end servers are in use with an Exchange cluster, no configuration is necessary on the cluster itself.

Back to the top
Troubleshooting
This section contains some common troubleshooting scenarios for issues that can occur by using the Change Password feature of Outlook Web Access.
• We recommend that you view the following articles:
831047 (http://support.microsoft.com/kb/831047/) You experience various problems when you use the Password Change pages in IIS 5.0
833734 (http://support.microsoft.com/kb/833734/) You experience various problems when you use the Password Change pages in IIS 6.0
• When you create the IISADMPWD virtual directory, make sure that the following permissions are enabled:
Read
Run Scripts (such as ASP)
• When you type your account information in the password change page, you must type your credentials in the domain \ username format.
• In mixed Windows 2000 Server and Windows Server 2003 environments, you may receive an “HTTP 404 – File Not Found” error message when you try to change your password. The behavior occurs because Windows 2000 and IIS 5.0 use .htr files for the Change Password functionality. Make sure that you have updated your Windows system running Outlook Web Access to use ASP pages in the manner that is described in the following Microsoft Knowledge Base article
331834 (http://support.microsoft.com/kb/331834/) Change password functionality replaced with Active Server Pages
To work around this issue, do the following:
1. Copy the appropriate files from the operating system that your front-end server is not running to the IISADMPWD folder on your front-end server. The IISADMPWD folder is located in the following folder: %SystemRoot%\System32\Inetsrv\IISADMPWD To copy the files from the other operating system, use one of the following methods, depending on your situation:
• At a command prompt, locate the IISADMPWD folder (%SystemRoot%\System32\Inetsrv\IISADMPWD), type copy *.asp *.htr, and then press ENTER. This command makes copies of all the .asp files that are in the current folder and it renames the copies with an .htr extension.
• Copy the .htr files from the IISADMPWD folder on the computer that is running Windows 2000 Server to the IISADMPWD folder on the computer that is running Windows Server 2003.
2. Start Internet Services Manager on the computer that is running Windows Server 2003.
3. Expand Default Web Site, right-click IISADMPWD, and then click Properties.
4. Click Configuration, and then click Add.

Note If the Configuration button is unavailable or it appears dimmed, click Create, and then click Configuration.
5. Click Browse, and then click Asp.dll in the Windows\System32\Intesrv folder.
6. In the extension box, type htr.
7. In Administrative Tools, double-click Services, and then restart the IISAdmin service.
• You experience “Cannot find server” or “The page you are looking for is currently unavailable.” This behavior may occur when IIS is not configured to allow the Change Password feature, or when the feature is disabled in the registry.
• If the IISADMPWD virtual directory that you create is in a Web site other than the Default Web Site, you may experience “HTTP 404 – File Not Found” errors in Exchange Server environments. To resolve this issue, make sure that the correct hard disk location of the IISADMPWD files appears in the Directory box in the properties of the IISADMPWD virtual directory. For more information, see the &quot;How to configure the IISADMPWD virtual directory&quot; section.
• Make sure that the IISADMPWD virtual directory runs in the same application pool as the Web site that uses the Password Change functionality. For example, if the Password Change functionality is used in your Outlook Web Access Web site, the IISADMPWD virtual directory must run inside the Exchange application pool where the Outlook Web Access site resides.
• You receive the warning, &quot;Your current password is about to expire in 0 days. To change your password, go to the Options page after you login&quot; in Outlook Web Access. This can occur when the pwdLastSet property on the enabled Windows user account does not match the pwdLastSet property on the corresponding disabled Windows user account in the Exchange resource forest. This can occur when users are migrated from one resource forest to another resource forest. The user can either disregard the warning message in Outlook Web Access, if they have recently reset their Windows user account password, or reset their password by way of Outlook Web Access so they no longer receive the error message.]]></description>
      <category>SERVER</category>
      <guid isPermaLink="true">http://www.iternity.co.uk/phorum/read.php?7,11,11#msg-11</guid>
      <pubDate>Mon, 24 Sep 2007 13:22:33 +0200</pubDate>
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